I try my best to give an accurate description and condition grade of each item I sell, and will grade more according to a collector's mindset, taking into consideration the dust jacket condition when those are included. I photograph all items I sell, and so the item pictured is what you will receive. Misleading stock images and vague product descriptions will NEVER be used. Most packaged items sold will be wrapped in multiple layers of bubble wrap and shipped in cardboard. Plastic mailers and padded envelopes will never be used with books, DVDs/Blu-Rays, or CDs, and those items will be shipped in custom made boxes in most cases. Customer service and ensuring the items get to the customer without damage are top priorities of mine.