Against all odds, Louisa Leyton, born into the servant class in stratified Edwardian England, moves up from her job as a Cockney scullery maid to manage London's top hotel. Originally aired on Masterpiece Theater in the 1970s, this 31-episode BBC series was created by UPSTAIRS, DOWNSTAIRS director John Hawkesworth and is based on a real-life story, following Louisa (Gemma Jones) as she navigates life and love.