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How to Eat an Elephant: A Slice-by-Slice Guide to Total Quality Management by John Gilbert (Paperback, 2004)

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Product Information

The enormous challenge of implementing Total Quality Management -- the continuous improvement of all aspects of an organisation -- has been likened in scale to the task of eating an elephant. It cannot be done with one bite, but requires the elephant to be divided into digestible slices. So too with Total Quality Management: implementing improvement in any organisation requires a step-by-step (or slice-by-slice) approach. This easy to read, practical and entertaining book details some 96 topics, or 'slices', essential for the successful introduction and maintenance of Total Quality Management and a Total Quality Culture in any organisation. READERSHIP: Students and organisations practising or introducing total quality management.

Product Identifiers

Publisher
Cambridge Media Group
ISBN-13
9781903500118
eBay Product ID (ePID)
87040431

Product Key Features

Author
John Gilbert
Publication Name
How to Eat an Elephant: a Slice-By-Slice Guide to Total Quality Management
Format
Paperback
Language
English
Subject
Management
Publication Year
2004
Type
Textbook
Number of Pages
228 Pages

Dimensions

Item Height
216mm
Item Width
140mm
Item Weight
295g

Additional Product Features

Title_Author
John Gilbert
Country/Region of Manufacture
United Kingdom