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Difficult Conversations: What to say in tricky situations without ruining the relationship by Anne Dickson (Paperback, 2006)

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Product Information

Every one of us faces the need to speak up in difficult situations at some time. We may not like doing it, but not speaking up usually makes matters worse. So how do you communicate to your partner that something they do drives you mad, without it ending in a row? How do you correct or criticise a colleague without generating repercussions that you'll regret? How do you tell someone clearly of a decision that you know will cause disappointment or provoke strong disagreement? How do you handle conflict? Anne Dickson tells you how. She describes a range of difficult conversations that frequently occur in intimate, social and work situations, and reveals simple but powerful techniques that will help you to transform the situation.

Product Identifiers

Publisher
Little, Brown Book Group
ISBN-13
9780749926755
eBay Product ID (ePID)
95775876

Product Key Features

Author
Anne Dickson
Publication Name
Difficult Conversations: What to Say in Tricky Situations Without Ruining the Relationship
Format
Paperback
Language
English
Subject
Psychology
Publication Year
2006
Type
Textbook
Number of Pages
256 Pages

Dimensions

Item Height
199mm
Item Width
154mm
Item Weight
182g

Additional Product Features

Title_Author
Anne Dickson
Country/Region of Manufacture
United Kingdom