Please contact us before returning anything. A returns number must be issued first.
NOTE TO ALL CUSTOMERS RETURNING ITEMS PLEASE FOLLOW THE RETURNS PROCEDURE SET OUT BY EBAY.
Any unwanted items must be returned within 30 working days of receiving the item(s).
Postage costs for unwanted items are paid for by the customer.
All items must be returned in the original packaging with all swing tags and accessories included otherwise, the items will be returned to you.
Please ensure that the item(s) are packaged in a postage or plastic bag. If not the item(s) will be returned back to you as the item(s) cannot be sold as new. When returning items boxes may become slightly damaged in transit, however, we cannot accept returns on items where the packaging has been written on, taped up.
Please use a Royal Mail Signed For or Tracked service to return your item. It is your responsibility to ensure the item gets back to us.
If you have any questions, please contact us through eBay messenges.
If you find that you have received faulty goods, please contact us immediately through eBay's messaging system, and we will advise you on how to proceed. Faulty items are taken seriously, and we will endeavour to resolve the problem as quickly as possible.
We do require in the case of faulty footwear and tracksuits and gloves etc. that the entire item purchased is returned.
Additionally, if the item(s) returned isn't deemed to be faulty it may be treated as a returned/unwanted item, and therefore charges may be applicable.
Once a faulty item has been processed we will then proceed to either replace it or refund it depending on how you instructed us to proceed.
Please note: the buyer is required to pay all postage costs for the exchange or refund. Excluding in cases where item(s) are faulty or incorrect items have been despatched; where we will pay for all postage costs.
Please be aware that mistakes can happen and that if any do occur, we will also issue full a refund including all postage charges.
All returns must adhere to the eBay returns policy.
*PLEASE NOTE DUE TO HYGIENE REASONS WE CANNOT ACCEPT ANY RETURNS ON UNDERWEAR ITEMS*
Please send any returns to our warehouse. Please ensure that the address on the returned item(s) as:
Unit P1/6 Heywood Distribution Park,